Refund policy

To initiate a return, please email info@maisonkebou.com with your order number and our team will be in touch with next steps.

Returns are not accepted on special orders, couture or custom orders and items marked "non-returnable". Discounted and archive items are non-returnable and final sale.

Domestic (US) Orders: Returns are accepted within 14 days of receipt for a full refund. Returns made between 15 and 30 days after receipt are eligible for store credit only. After 30 days, no returns will be accepted. Returns must be shipped within 15 days of the approval of the return request. Returns will be accepted only if items are new, unused, undamaged, and in the original packaging. Return shipping charges will be deducted from the final refund.

International Orders: Returns are accepted within 14 days of receipt for a full refund. Returns made between 15 and 30 days after receipt are eligible for store credit only. After 30 days, no returns will be accepted. Returns must be shipped within 15 days of the approval of the return request. Returns will be accepted only if items are new, unused, undamaged, and in the original packaging. International return shipping charges will be deducted from the final refund.

If you have any questions about our return policies, please email info@maisonkebou.com.